Fully Managed IT Operating Platform

flexiDesk: your IT department, delivered as a service

flexiDesk gives businesses the freedom to work their way while Thintech takes responsibility for keeping everything secure, supported and operational.

flexiDesk Fully Managed IT Operating Platform Thintech artwork
From GBP 75 per user per monthSubject to user requirements, applications, licensing and migration scope.

Freedom with operational accountability

The customer is not simply buying a desktop. They are buying a secure working environment, predictable support, identity controls, endpoint management, backup and recovery, and one team accountable for the full operating model.

Complete hosted desktop

A full managed workspace for users who need a consistent desktop, applications and data from multiple locations.

Hosted applications

Specific Windows or line-of-business applications delivered centrally where a full hosted desktop is not needed.

Managed local computer

Local Windows devices can stay in use while Thintech manages identity, protection, monitoring and support standards.

Hybrid working model

Hosted and local services can work together so different teams get the right operating model without lowering standards.

Mobile and tablet access

Where supported by applications and security requirements, people can work securely from appropriate mobile devices.

Remote and multi-site

Branches, home workers and mobile teams stay connected through the same identity, support and operational controls.

Behind the Freedom

The exact technical stack is agreed through discovery. The website deliberately avoids claiming that every product, licence or feature is included before the service design is confirmed.

  • Citrix hosted desktops and applications, subject to final service scope
  • Microsoft Entra ID joined and managed devices
  • Multi-factor authentication and Conditional Access
  • Microsoft Defender and endpoint protection controls, subject to licensed estate
  • Microsoft Sentinel or equivalent monitoring where included in the agreed design
  • Kaseya management and security capabilities
  • INKY email security
  • BullPhish ID security awareness and phishing simulation
  • SaaS Alerts
  • Backup, recovery, documentation and service management
  • Microsoft 365 management
  • 24x7 service desk access
Is flexiDesk only a hosted desktop?

No. flexiDesk can include hosted desktops, hosted applications, managed local computers and hybrid working models. The working experience can change while Thintech keeps the operating, security and support standards consistent.

Is everything included in the GBP 75 price?

No fixed boundary should be assumed before discovery. The current guidance is from GBP 75 per user per month, subject to user requirements, applications, licensing and migration scope.

Can Thintech act as our IT department?

That is the commercial intent of the service. Thintech coordinates users, devices, hosted infrastructure, applications, Microsoft 365, suppliers, security, backup and service desk responsibilities through one accountable operating model.

Your business gets the freedom

Thintech takes the responsibility.

Start with a practical review of how your people work today and how you want them to work next.

Start your Freedom Review
Start your Freedom Review